Marengo perfect pet care respects your privacy and does everything reasonably possible to handle your personal data correctly. Your personal data will be processed by Marengo perfect pet care in accordance with the General Data Protection Regulation (hereinafter: GDPR) and national laws and regulations in the field of protection of personal data, including the Dutch GDPR Implementation Act (hereinafter: UAVG) and the Dutch Telecommunications Act (hereinafter: Tw). In this privacy statement, Marengo perfect pet care explains how it handles your personal data.
Personal data will be stored by:
Company: Marengo perfect pet care B.V.
Visiting address: Joan Muyskenweg 22
1096 CJ Amsterdam
The Netherlands
E-mail: info@marengo perfect pet care.com
Telephone number: +31 (0) 6 15 45 64 03
Chamber of Commerce number: 63605066
Assumptions
Through this privacy statement Marengo perfect pet care simply, accessible and understandable informs you about the processing of your personal data.
Marengo perfect pet care ensures that personal data is only collected and processed for predetermined, explicitly described and justified purposes. Personal data is not used for a purpose other than that for which it was collected and is only processed with a legitimate basis.
Marengo perfect pet care strives for minimal data processing and therefore only processes personal data that are at least necessary for the purpose for which they are collected.
Marengo perfect pet care does not store personal data for longer than is strictly necessary for processing.
Marengo perfect pet care handles personal data with care, treats it confidentially and ensures proper protection of personal data.
When reaching the goal, Marengo perfect pet care opts for the method that least infringes the privacy of the person concerned.
Marengo perfect pet care ensures that the violation of the interests of the data subject is not disproportionate in relation to the purpose to be served with the processing of personal data.
Purposes and basis of the processing
Marengo perfect pet care collects and processes personal data for the following purposes:
01. For the processing of PIN payments
For the processing of your PIN payments at Marengo perfect pet care collects the following personal data from you: bank and / or credit card details, payment details (amount, time, location, relevant store where the payment takes place). This data is collected in order to correctly execute the agreement regarding the PIN payment. Your card details will be forwarded to your bank immediately after reading the PIN terminal.
Retention period: The personal data collected is not stored by Marengo perfect pet care for longer than is strictly necessary. If there are legal obligations on Marengo perfect pet care to keep your payment details longer, then the legal deadlines are observed.
02. For handling questions and complaints
Marengo perfect pet care attaches great importance to the correct handling of any questions or complaints and the improvement of its products or services. If you have a question or complaint regarding a Marengo perfect pet care product or service, then contact us by completing the contact form or sending an email to support@marengo perfect pet care.io. To be able to handle the question or complaint, we collect your name, e-mail address and / or telephone number.
02. For handling questions and complaints
Marengo perfect pet care attaches great importance to the correct handling of any questions or complaints and the improvement of its products or services. If you have a question or complaint regarding a Marengo perfect pet care product or service, then contact us by completing the contact form or sending an email to support@marengo perfect pet care.io. To be able to handle the question or complaint, we collect your name, e-mail address and / or telephone number.
Retention period: Personal data that we need for the correct handling of any questions or complaints will be deleted immediately after the complaint or comment has been satisfactorily resolved. For critical complaints we use a retention period of 2 years. We want to prevent a similar complaints from occurring again and are therefore forced to keep your personal data for longer. With a critical complaint you can, for example, think of a complaint about the use of a certain product with a health risk or an incorrect product description. If there are legal obligations on Marengo perfect pet care to keep your data longer than described here, it will be stored during the legal retention period. Data can also be stored for longer than the aforementioned retention periods if these are required in the context of an investigation or legal proceedings.
03. To protect unmanned Marengo perfect pet care’s
Marengo perfect pet care uses camera surveillance on the shop floor. Marengo perfect pet care does this to protect you and her property and to protect her customers and suppliers. Marengo perfect pet care also wants to prevent or detect criminal offenses or unlawful behavior with camera surveillance. Marengo perfect pet care has a legitimate interest here as it wants to provide a safe and protected environment for anyone visiting Marengo perfect pet care.
Retention period: Camera images are stored in the system by Marengo perfect pet care for 7 days and are then automatically overwritten. If a (possible) incident has occurred, the images can be stored for longer than 7 days. The images are then stored for as long as necessary to resolve the (possible) incident.
04. Right to processing limitation
The limitation of processing means that Marengo perfect pet care temporarily stops processing your personal data.
05. Right to object
You can object to the following processing: (i)direct marketing, (ii) processing based on Marengo perfect pet care’s legitimate interest and (iii) processing for scientific or historical research or statistical purposes. If you object to direct marketing, Marengo perfect pet care will immediately stop processing this personal data.
06. Right to data transferability
If your personal data is processed by Marengo perfect pet care in an automated manner, you have provided Marengo perfect pet care with the data and you already have permission for this, or Marengo perfect pet care processes this data for the execution of the agreement, you can request Marengo perfect pet care to transfer this data to you . You can also request Marengo perfect pet care to transfer this data directly to another party.
07. Right to submit a complaint to the Dutch Data Protection Authority
If you believe that your personal data is used incorrectly, has been obtained or has been stored incorrectly, and despite repeated requests it is not possible to delete your data, you can submit a complaint to the Dutch Data Protection Authority at any time.
External parties
To ensure that the agreement runs smoothly,Marengo perfect pet care uses a number of external parties that may also gain insight into your personal data. In any case, they will store the data for as long as this is necessary for the execution of their work. Under no circumstances will the personal data be used for purposes other than the work for Marengo perfect pet care, unless the person concerned has explicitly requested permission for this. Processor agreements apply to all external transfers of personal data.
Marengo perfect pet care uses an external fulfillment party to execute the agreement. Personal data necessary for the execution of the agreement is provided to the fulfillment party. In addition, Marengo perfect pet care uses a payment provider to collect invoices. Personal data necessary for the collection of payments are provided to the payment provider. Marengo perfect pet care also uses an external party to process payments and invoices. The accountant receives all personal data that is necessary for doing the accounting. Finally, Marengo perfect pet care has also concluded a processing agreement with the web hosting party, which will be given access to the mail traffic sent by and to Marengo perfect pet care.
If you want more information about which external parties are processing your personal data, you can always send an email to support@marengoperfect petcare.io.
Changes to the privacy statement
The text of the privacy statement can be changed by Marengo perfect pet care at any time. Marengo perfect pet care therefore recommends that you regularly consult this web page.
